Desktop Support
Desktop Support
Desktop computers, including laptops and tablet devices, are purchased by a Faculty and Staff respective department on campus. The UCCS OIT Service Desk provides setup, configuration, and troubleshooting services for this computer equipment on campus through various means.
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Who May Use This Service?Who May Use This Service?
Faculty and Staff.
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How Do I Get Started?How Do I Get Started?
Your department's program assistant/supervisor can give you a university-owned machine already in the department, or purchase one for you.
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How Long Does It Take To Get This Service?How Long Does It Take To Get This Service?
Including build time for a new computer setup, it may take up to two weeks from first receiving the computer to having it setup at its permanent location for a campus computer to be up and running. We put high priority on computer builds so this turnaround can be much quicker depending on how many computers are currently in process.
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When Is Support Available For This Service?When Is Support Available For This Service?
Posted OIT Service Desk hours
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How Do I Change Or Stop This Service?How Do I Change Or Stop This Service?
If the computer equipment in question is no longer needed by the department, Facilities will recycle the machine. Please see the UCCS E-Waste website for guidance on how to properly dispose of a university-owned asset.
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How Much Does This Service Cost?How Much Does This Service Cost?
Your department will handle the purchasing of the new computer equipment. The OIT Service Desk is available for any purchasing assistance.