OIT Services

Services

 

Get Help

Need Assistance with a Service?

Normal Service Desk Hours 
Monday - Friday | 8:00am to 6:00pm


Compatible Devices

Services

Compatible Devices

The UCCS network is designed to accommodate a variety of devices on both our wired and wireless networks. The following devices are allowed on the network:

Wireless Connections

  • Computers
  • Smartphones and Tablets (WPA2 Enterprise connection profiles)

Wired Connections

  • Game Consoles
  • Switches (unmanaged, 8-ports)
  • Smart TV's
  • Roku and other like devices that allow Smart TV capabilities

 

  • When Is Support Available For This Service?

    OIT Service Desk hours

  • Devices that Require a Wired Connection

    The devices listed in the following list must be connected to a network port via Ethernet port for a network connection (these devices will not be able to use UCCS-Wireless):

    • Game Consoles
    • Switches (unmanaged, 8-ports)
    • Smart TV's
    • Roku and other like devices that allow Smart TV capabilities
  • Need More Ports?

    An Ethernet Switch provides more ports for network connectivity.

    When purchasing a Switch for your dorm room remember these requirements:

    • No more than 8 ports on a single Switch
    • Do not purchase a device that mentions: Smart, Managed, Router, VLAN, LACP, Wireless, Wi-Fi

    Please Note: After plugging a device into a Switch, you must wait 30 minutes before using that device on a different port.

  • Incompatible Devices

    Personal Routers

    • Do not use routers, bridging, or your own wireless; the only devices allowed to increase the number of ports in your room are switches. Using a router will disable your network port and it will remain disabled until you contact the OIT Service Desk.

    Network Printers

    • If you wish to print on campus, click on the following link to learn how to: Paw Prints.
    • If you have printer that does not require a network connection, you will still be able to use the usb cable connection to your computer to print.

    Wireless Printers

    • Printers do not have the ability to connect to our Wireless network. You will need to connect to your printer using a USB cable or other direct connection.