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Connectivity Billing FAQ

FAQ

Connectivity Billing FAQ

Why is Connectivity Billing changing?
How will my department be billed for Telecom expenses?
How do I change the speedtype charged for my department’s monthly bill?
What if I want a physical phone to use?
What is the charge for a physical phone?
Are headsets included in the Connectivity fee?

For all other softphone questions, please submit a request through the self-service portal or visit Microsoft Teams Softphone FAQ.