December 4, 2020
Zoom is coming to UCCS in time for the Spring 2021 semester. This is a four-campus collaboration effort with each campus' needs
being taken into consideration. Here is what we know so far:
- What will happen to WebEx?
- There is still a little over two years on our WebEx contract. While WebEx will still be a service, it is recommended that Zoom is used for communication and Teams is used for collaboration. Zoom will be the preferred method of teaching and learning.
- Can Zoom be used for telehealth?
- WebEx and MS Teams will still be the preferred methods for telehealth conferencing.
- Who will get a license?
- A license will be provided to all UCCS Faculty, Staff, and Students.
- Can I get a license now?
- Unfortunately, no. This is a four-campus effort and at this time, the licenses have not been assigned. Should we need testers for Zoom, we will be reaching out to our Beta Testers for volunteers. You may join this group for any upcoming opportunities.
- How much storage will I have for my recordings?
- All four campuses will be sharing storage. There will be an option for local recording and uploading to your OneDrive or Panopto.
- What type of accounts will be available to us?
- An enterprise license will be available to everyone.
- When is it coming?
- Zoom will be available to UCCS for the Spring semester.
With the recent initiative to further remote work efforts, a few changes have been made to ensure OIT employee safety. 
- Computer Labs
- Effective November 30, 2020, both COH and UHAL computer labs are closed until further notice.
- In order to increase capacity, the Kraemer Family Library has opened a new computer lab (EPC 239). This lab is staffed with its own academic support staff to assist customers.
- Help Desk
- The Help Desk will be remote effective December 4, 2020, until further notice. However, since the El Pomar Center is not closed, the Help Desk will utilize the locker system on the first floor of El Pomar on an as-needed basis for work orders.
- Help Desk will continue to image computers with the help of a network KVM (Keyboard Video Mouse Switch).
- Computer builds are currently taking a week to complete. As the new semester approaches, this timeline may be longer until the new imaging system is in place next semester.
Did you know that UCCS has an Adobe Enterprise license for the following services?
Adobe Document Cloud with Sign and Acrobat Pro introduces the world’s leading PDF and electronic signature solutions — you can turn manual document processes into efficient digital ones. Now your team can take quick action on documents, workflows, and tasks — across multiple screens and devices — anywhere, any time, and inside your favorite Microsoft and enterprise apps. Available free of charge to all UCCS Faculty and Staff.
Are you looking for the full Adobe Experience? Make the leap with Creative Cloud.
Adobe Creative Cloud Suite empowers staff and students to think creatively and communicate expressively, so they can turn their office and classroom ideas into college and career opportunities. Available at a discounted rate of $65.00 per license (originally $210) for all UCCS Faculty and Staff.
The customer agrees to purchase the Products and Services as selected when submitting a request for service. Billing for this service is charged annually per academic year to a department speedtype, with no prorated service and contingent once the customer requests establishment of service.
To request your Adobe Document Cloud or Creative Cloud license, complete the appropriate form found here: https://ithelp.uccs.edu/CherwellPortal/adobe. For additional information on these products, see the OIT help pages here: https://oit.uccs.edu/services/personal-computing-and-devices.
Microsoft Word 
- Sharing emails for Word files will soon include the estimated time to read for documents as well as its key points.
- Documents that have been marked as "sensitive by Data Loss Prevention" will not include this information.
Microsoft Teams
- Coming this month! Well-being and productivity insights - powered by Workplace Analytics.
- Group managers and business leaders will get insights personalized to their role with recommended actions to make changing habits and improving productivity and wellbeing easier.
- Breakout rooms have been rescheduled for rollout sometime this month.
- The following feature has been delayed for rollout until January 2021.
- Meeting recording location change.